Thank you for your quick response. I think $100 for the tire is a fair compromise.
We are pleased with our trailer and our purchasing experience from Dixie Horse and Mule Company. Mike was a pleasure to deal with, and put up with several phone calls and e-mails from me about the trailer prior to us making the final decision.
Michael, in your service department, has also been great. This being our first RV, we had multiple questions on how to do certain things the first few nights we stayed in our trailer. Your service guys Fireball did a great job in going over the workings of the trailer prior to us leaving the lot, but it was a bit overwhelming for us at the moment. Michael has patiently taken my phone calls and assisted me with whatever our problems were at the moment. Most of the time it was because of something that I was doing wrong, or not doing.
One of your service guys did not get his name helped us move all of our stuff from our old trailer into the new one.
Cindy, in your finance department, was very nice to deal with as well. She also recommended a place for us to spend our first night in the trailer on coast of Florida, something I only dreamed of prior to this trip.
We traveled over 1000 miles to get to DHMCO, but we were able to make a mini vacation out of it. This trailer and the mini vacation is our anniversary 25 years gift to each other, thanks to you and your staff.
We have already recommended two of our friends to DHMCO. Thank you again!
Derek W. Welsh
Lawrence, KS