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Dixie Horse & Mule Co. Testimonials

Testimonials

We work hard to provide the best customer service before, during, and after your purchase. References are available, just ask!
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We do love our new trailer if the weather will break we will go camping. We did camp in it Saturday night in the front yard and all day Sunday. We love the space inside provided by the glide out and the dogs like the extra room in the back. We will have to live in the trailer for about 3 to 4 weeks when we have some repairs done to the house. I am looking forward to it now a month long camping trip woohoo!

It is wonderful to have a company like Dixie Horse and Mule who believes in customer service and satisfaction. Everyone we have ever come in contact with at DHMCO go above and beyond to make sure you are comfortable with your purchase and are so kind to answer any and all questions. They all make sure you know that if you have any questions later you should call and they will be glad to help. Joel and Shawn took their time with us and were most helpful showing us through the trailer and making sure we knew how each feature worked. Mike Bozeman, great guy, honest, informative and willing to do what he can to make it work helped us with our first trailer so we never questioned where we would get our new trailer, it had to be DHMCO. Cindy, and now you, Lori, are part of the sales staff as well, taking care of the details on the paperwork however, it is the attention after the sale that brings us back time after time. It is a long trip from above Birmingham but it has always been well worth the ride.

We truly appreciate all of the attention to service and satisfaction, before, during, and afterward by all of the staff at DHMCO this is the way a real American company should be run thanks Don, for your leadership, it shines through the entire staff!

Jan Lay
Birmingham, AL
Just wanted to say THANKS for being great to work with and being so prompt with everything...I know I've had some troubles, but Sean has been great over the phone. I think we have it figured out its a bad batch of batteries! Hoping for no more issues now.
Also, I do have a friend in the market for a 4 horse living qrtrs this spring, told her where I got mine, she's got more to spend than I did, and is wanting to find a Platinum or 4 star used...just in case you come across any down there!

Regards,
Jessie Huebner
DePere, WI
Good morning Cynthia... Just want to say thank you for helping us with our trailer Saturday. You, Keaton, and the entire staff at Dixie horse and mule made us feel welcomed an comfortable during our visit. Ya'll truly have a great staff your boss should be proud! We love our trailer and look forward to doing business with you again. Thanks again an hoping ya'll have a great day in Alabama! From south Mississippi Joey and Beth Kitchens
I want to thank you for helping me get my trailer, I love it and everyone does to. No one can believe it is an 07 model and in such great shape. I honestly don't think it had ever had a horse in it, I haven't got to go camping in it yet, only pulled it a few times but I do think it will serve me well for the next many years, Thanks so much and I always recommend Dixie Horse and Mule Co,


Adam DePriest
Parsons, TN
Thank you so much for the cookies. You never cease to amaze me. You all: sales, shop people, office staff and Don are the best folks I have ever done business with. I am spreading the word about you. Thanks again.

Beverly Calender-Cox
Brooks, GA
Hey Dan it was a pleasure to meet you and work with you. I have the utmost regard for Dixie Mule. You simplified a very difficult decision for me thank you and Happy Holidays.

Talk to you next year!

Susie Randolph
Hello Mike and all the others! Remember us, Denny and Tina Cypret?
We showed up at your lot, from El Dorado Springs, Mo to buy a trailer, with only a check or credit card, about 2-3 years ago? It was quite an ordeal but with a lot of creative effort and cooperation, you got it done and we took it home that evening! It was a 2003 4 Star, 30 Foot long I believe, gen set, 3 horse, Outlaw conversion, mid tack, etc, etc. I has been WONDERFUL, no problems and we absolutely love it! Thank you again, everyone, including your set-up crew who had to be called in it was Saturday! I hope you can look back and laugh about it now. Now thats going the extra mail for a customer! And we will love you forever!

Now a question--seems to me you recommended a roof seam sealant that had no-sag or self-leveling in its name or something similar.
What is the name of that stuff or whatever you currently recommend? Well be even further in your debt. Hope to hear from you soon!
Mike, just wanted to say how much I appreciate you and all your help in getting my new Sundowner. I absolutely love it. I really appreciate your help in finding the fuse problem also. No wonder you guys are so successful in selling trailers - your customer service is over and above satisfactory. I also wanted to tell you how much I appreciate you for working with me to get this trailer ordered. I've never special ordered a trailer before and you made it so easy. Thanks for your patience. If anybody ever asks where to get a trailer from....Dixie is the only choice! Thanks again. Beverly McKeithan.
I case one of your buyers doesn,t think they want the tire warranty tell them that we just had a tire replaced and it cost $200.00 and we had the check from the warranty people in two weeks!!! Sherry is checking the mail box every day for her yelleow jacket!!!!!!!!!!!!!!
Hope all is good for you guys!
Thanks Jerry&Sherry Graul
Alexandria, IN
Cindy,
Thank you so much for making the delivery of the trailer happen!! I love it. You definitely put the WOW factor in my buying experience! Many companies never reach a WOW factor with their customers, kudos to you for doing so!!! I am very pleased and definitely if I run into anyone wanting to purchase a trailer, I will refer them to you.
Josh was also great with going over everything, such a down to earth man....superior service from him as well.
Off to the show!!
Best regards,
Dori McGriff

Sent from my iPad
Dori McGriff
Ridgeville, SC

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