Cindy,
Thank you very much for sending us the T Shirts. Unfortunately they are so big that nobody in my family could wear them. If you send us a small and a large one we will send these back to you.

We are very satisfied with the trailer and will refer our friends to you.

Thank You

Jay Nicely

You are more than welcome. Just to let you know, I also have friends in the mid-West who say they will be looking for trailers in the future. I am also going to forward your company name to them for contact.



You know, it is easy to give a referral when the follow-up on problems is as conscientious as yours was. It shows a person who really thinks about the customer and provides good customer service. As you probably have gathered, I work for Aflac and we STRESS customer service here. Sometimes to the detriment of the company, but as much as possible to the benefit of the customer.



I was using another Sundowner dealership in North Alabama, but after the treatment I received this past week on some warranty work I am actively looking for another repair shop. I even considered traveling to Sundowner of TN for warranty work. I currently have 2 Sundowners a bumper pull and an LQ. So I am happy to know that your shop will work on trailers other than the ones you sell. I will definitely check it out when I have something else to service on my trailers.



I had referred Debby before the birddog was in effect, but it is very much appreciated since I have a new mare that I hope to qualify for either the AMA World or the Select AMA World next year. Cash is going to be tight. So THANKS!



I hope your and yours have a Happy Thanksgiving and a Merry Christmas.



Mary Louise May Accounting Specialist III

I just want to thank the people at Dixie Horse and Mule. We drove about 700 milesone way! to pick up our new horse trailer and you guys made it completly worth the drive. I love my new trailer and the staff was great. Please tell Cindy thanks for all her help on the financing. Also, Justin really helped us out with the wiring on our truck and the plug on the trailer. I will definitly tell everyone I know about Dixie Horse and Mule. Co.



Tracy Walton

You can count on our business we are so glad we went with you, and are sure when we do upgrade it will be through you also.

Thank you again
Jim and Lisa Richards

Hi Gayle,

I just wanted you to know I am absolutely thrilled with my new trailer. It's perfect. You made it very easy to make my dream come true. Thank you so much!
Cheryl Flanagan

Thanks, Don. Its not your fault you guys are the best! I have been so happy with everything with Dixie. I have been stuck in the middle of no where and unable to get things to work in the LQ and your service people have talked me through it and provided temporary fixes until I could get home. From the heater not working to a leak under the sink to they have been great. I cant say enough great things about the service you and your team provide.



Take care-
Karen

Dan

I just wanted to drop you a line to commend Brooks and his service dept with the problems i have been having with my trailer. He has been vary helpful and has gone above and beyond to straighten out the problems.

Would you make shure the owners of the company get this and once again thanks.

Roy A Keesy
Whitesboro,Tx

Don,



I would like to give a big Thanks to your service department at Dixie Horse in Wicksburg. They have always gone above and beyond with respect and integrity of their service to me with any problems they may arise. The value of your service department is returned to you in many different ways.



Thank you,

Robin Clemons

I just purchased the Miley horse trailer from Dixie H and M and I wanted to brag on your delivery driver, Barry Suggs!! He was prompt,courteous and especially patient since I had numerous questions for him. I find it delightful to have someone who takes time with a customer in what is now such a hurried world. I told him that I was going to write this company and through Brooks Whitealso helpful I was hopeful that THIS email will reach the HIGHER UPS and Barry Suggs will be recognized as superior. I would be especially grateful if this email or copy of it would be sent to Barry Suggs.

Sincerely,

Karen J. Vance Carrollton, Ga.

Dear Don,

I wanted to thank you for the positive trailer buying experience we had yesterday. I appreciate your staff adjusting their schedule to accomodate our request for A/C and awning installation. They were to a man and woman very professional and thorough. And we appreciated the free lunch to boot.

It was a long day. We arrived home around midnight. The girls were a challenge. Had a good look at the trailer this morning and I'm very happy with it.

We stopped at a Compass Bank in Dothan yesterday afternoon to deposit our cashier's check. They insisted they would have to place an 11 day hold on it even though it's a cashier's check drawn on the Fairwind's Credit Union in Orlando, FL. I decided to bring it home and deposit it at our home branch today. I'm sure they will not impose such a hold on it. I'll be putting it in the bank this afternoon after our girls get up from their naps.

Thanks, again Don. Glad I made that call to you last Saturday!

Dick Cantrell