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Dixie Horse & Mule Co. Testimonials

Testimonials

We work hard to provide the best customer service before, during, and after your purchase. References are available, just ask!
Page 15
Dear Mike,
I have to say that Scott and I are very pleased with the service and customer service of your company. We did make it home last night with no incidences. Thank you for all your help and we will make sure to tell all of our friends about you.
Thanks,
Mallory and Scott Newell
Hey Mike
Pulled the Bison this past weekend to Circle E and just loved it. Thanks for the great deal...it's a super trailer and just what I wanted!

lea and the Foxlea Clan
All I can say is WOW! And my girlfriend can only say nice things about the improved quality of Sundowner so she was the critic that gave this trailer two thumbs up!

Please tell Don what a professional and pleasurable experience it has been to work with all of you. Rodney did a great job of showing us around and I had my friend here to help go through the inspection.

I love this trailer and while I am still intimidated by it's massiveness I hope to get used to it. I have been driving gooseneck trailers since I was fifteen - so I am not worried - I have already had folks come by and ask about renting it - so if it does not work out I may work with you later on a swap with a 27 footer. I am not sure we can get it into the space where the Kiefer went but that's my problem - not yours!

So all I can say is WOW - what a beautiful and comfortable trailer we now own!

Tell Don I retire next year and may be available to be your East Coast rep or liaison - and while I am sort of joking - you will get nothing but high praise from me! I hope I can bring you in some sales in appreciation - just think of me as a satisfied customer - not interested in any kind of a commission but keep your eye out for me on a nice light-weight two-horse gooseneck with dressing room just give me a little time to absorb the cost of this trailer!. For now I will keep my Kiefer - I don't think it is worth much and it is certainly lightweight.

Again - what a pleasure this experience has been, and my hat's off to all the folks at Dixie Horse and Mule Company who assisted us!

Very Respectfully and Warmly - Mary and Archy Miller
I want to send a big out to you and AJ for such prompt, efficient response in regard to a couple of issues with my Lakota trailer. The lights and locks are replaced. What fantastic customer service especially with me living out-of-state. Much appreciated and can't say enough nice things about your dealership and service to my friends that love my trailer.



Beth Wahlers
New Braunfels, TX
I bought my trailer from Dixie Horse and Mule. You can either go to their website and search under Bee Trailers or do a search of Bee Trailers in Horse Trailer Galore and you will find a new one they have in inventory.

Don Smith is the owner of the Dixie Horse and Mule and I believe him to be a good and honest man to do business with. He treated me more that fair when I bought my trailer AND when I decided to sell it. He gave me a bid on what he could give me for my trailer and suggested I put it in Horse Trailer Galore and gave me the retail value to help set the price. I sold the trailer in one week for more than his bid but of course less then the retail value. That was a very nice thing for him to do.

Good luck
Ken Truman



Good Afternoon Ms. Truman,

I notice your trailer that you have listed in the Horse Trailer Galore. Even though it is sold, can you please tell me were I might be able to purchase a horse trailer like it. I really like the way this trailer is set up.

Many thanks.

Anne
Don As you know, I recently bought a Lakota HUT trailer from you, and it was delivered two days ago. I just want you to know that I have been extremely impressed with how very helpful EVERYONE at DHMCO has been to me throughout this process. Everyone is very knowledgeable about the trailer, and everyone has stressed that I can always call if I have any questions or concerns. As a first-time trailer buyer, I cant tell you how much comfort that has given me. You have a great operation there and really great people, and I will recommend your company to everyone.

Steffanie Waddington
Don, G and Cindy, You guys have been great to work with. G has taken a lot of time with me on the phone and explained a lot. Never thought I'd buy a trailer without walking through it first but I feel comfortable doing that with you guys. Cindy in finance was great too. Looking forward to getting my trailer this week and using it. I can't imagine any problems that you guys wouldn't take care of. I will definitely recommend you to all of my riding friends, it has been a great experience.

Dean and Paul McRae
Norwood, NC
Good Morning Don,

Wow, I must say your offer to simply send me a check caught me off guard. That would be more than satisfactory to me. I'm 99 sure $350 will cover all the things currently needing to be fixed. I appreciate you doing so and regard you as a man of your word.

Bryan Richardson
Corrales, NM
Don,



Thank you so much for standing behind what you sell.

Everyone of your staff has been very strait forward and honest.



I will recommend your company to all my riders in the mounted patrol and anywhere i go.





I am also in business and it means alot to meet honest people.



Thank You !!

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+ Ronny Johnston +
+ Wireless Dynamics +

http://www.horsetrailerworld.com/forum/thread-view.asp?threadid12372&posts26

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