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Dixie Horse & Mule Co. Testimonials

Testimonials

We work hard to provide the best customer service before, during, and after your purchase. References are available, just ask!
Page 11
Dan,
I LOVE my trailer!!! I loaded up two horses yesterday and went to another barn. It rides like a dream and my horses love it! This is the second time buying a trailer from you guys and both times have been so easy. I cant thank you enough for working with me for the past several weeks to insure I get what I want and as easy as I needed. Phillip, the guy you have delivering your trailers is so incredible. He is a perfect reflection of your company. He took his time showing me everything on the trailer and was a pleasure to talk to and visit with. ACES all the way around. Kudos.. You guys are da bomb!



Tonya Polk
Leeds, AL
Hi Dan!
I just wanted to drop a line and let you know how much I'm enjoying my trailer. My husband has put in a cowboy shower and there is just enough room in the tack area for my small generator. We replaced that solar panel with a new one that has a built in controller and we're set for a LONG time. I absolutely love this trailer. No it's not brand new, but it's exactly what I needed. My horses seem to really enjoy the ride too.

Thank you again for working with me and making my buying experience a GREAT one with your dealership. I'll be referring anyone who needs a trailer to you and if I ever need another hopefully I won't!, you can be sure that I'll come back to you.

Sorry I didn't get to meet you in person.

And my husband said thanks for the cookies, he really enjoyed them.

Tricia Gilliland
Boaz, AL
I just received my 2012 Bison 4-Horse trailer on Saturday.

I meet your driver Phillip in Little Rock Arkansas and I want you to know Phillip did a great job keeping me updated on his arrival time and was a very courtesy and polite.

Also, Cindy did a great job and I appreciate all her extra work to get me in a trailer that would work for me.

Thanks again for having such a great product and a great staff.

Charlotte Raper
Vinita, Ok
Hi Cindy

I just spoke to Heidi- did you get eveything you need? Sorry about that -I think i gave you a wrong extension


Also, I have to tell you, that Rodney was great! He was so patient, answering my questions, sending me pictures, taking measurements, etc! He eased my anxiety, not only at buying a trailer offline, but buying a trailer for the first time! When I buy again, it will definitely be from Dixie Trailer Works!! I have told all my friends on FB how great you guys are!

Thanks so much!!


Thanks!
Deb Rush
Norfolk, VA
Don,

Your guys did a great job! Brooks identified the problems and got them resolved. Philip got the trailer to me Friday afternoon. Good job! Tell everyone thank you for stepping up!
I appreciate it.

John Hennessey
Hope Hull, AL
Dan,
I just can't say enough nice things about everyone that we dealt with at
Dixie Horse and Mule. I am so excited about my new trailer and it's all
because of you. Thank you so much for everything and helping me out. Now we
have planned to buy a smaller trailer to pull around town, so you'll
definitely be hearing from me again. Once again, thanks for all your hard
work and for making this purchase so enjoyable.
Sincerely,
Kimberly Berry
Brandon, MS
We really truly appreciate the fine service everyone provided at Dixie Horse and Mule Co., and are definately recommending you to everyone we talk to. Hopefully, we are sending some new business your way soon! Tell Phillip we said howdy!

Best Regards,

Bert and Missy Hammer
Just wanted to tell you how much we love our trailer! We have traveled to a few shows now and have really liked the way it hauls, easy to set up, horses seem to travel well and stay cool. You guys were a pleasure to deal with and made the transaction easy and pleasant.
By the way - I had a trailer tire going flat on me when I arrived at a show in Clemson SC - I had picked up a screw somewhere - My husband was not with me and I couldn''''t loosen the lug nuts myself or I would have changed the tire without a problem - I was able to contact CoachNet and they had somebody there within an hour to change the tire for me - no charge. The added value of CoachNet has already paid off for us. And they were incredibly pleasant and helpful on the phone.
Thanks again for making what was a really big purchase for us into a fun, zero pressure, experience!
I would recommend Dixie Horse Mule to anyone, anytime. In fact, we have!
We have some very good friends that are purchasing a 3H Bison Stratus LT this weekend I believe! Our experience with you and also with CoachNet really impressed them.
Keep up the great work - you have a wonderful staff!!
Julee Thomas Binkley
Newborn, GA
Hi Mike,
Hope graduation went well! Sorry we didn't get to meet in person. Just wanted to thank you for all your help. The transaction went great! Have to
say you guys have it down to a science! Clay was great on walk thru and
Cindy definitely knows her business.
Thanks for all and we will be testing it out this coming weekend in Montgomery at AL QHA show.
Thanks Again!
JoLinda Rather
We just purchased our first Bison and chose the Stratus Express moving from a 36 foot Holiday Rambler Endeavor RV to a 10' LQ. It pulls like a dream and is definitely of superior quality. The interior is equal or better to our RV and we are looking forward to spending a lot of time using this trailer. We drove 7 hours to Dixie Horse and Mule Company in Alabama to purchase our Bison. This is, without a doubt, a first class operation and we would go back for another trailer from them in a minute.
the Joneses

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