I case one of your buyers doesn,t think they want the tire warranty tell them that we just had a tire replaced and it cost $200.00 and we had the check from the warranty people in two weeks!!! Sherry is checking the mail box every day for her yelleow jacket!!!!!!!!!!!!!!
Hope all is good for you guys!
Thanks Jerry&Sherry Graul
Alexandria, IN

Cindy,
Thank you so much for making the delivery of the trailer happen!! I love it. You definitely put the WOW factor in my buying experience! Many companies never reach a WOW factor with their customers, kudos to you for doing so!!! I am very pleased and definitely if I run into anyone wanting to purchase a trailer, I will refer them to you.
Josh was also great with going over everything, such a down to earth man....superior service from him as well.
Off to the show!!
Best regards,
Dori McGriff

Sent from my iPad
Dori McGriff
Ridgeville, SC

Hi Dan
I hope this e-mail find you well. We purchased a four horse bunk house Bison gooseneck from you at Dixie Horse and Mule Co in aprox Dec/Jan 2012. We exported it to Australia, made all the relevant modification etc and have been using it for just over 12 months. We have had a few teething problems with it on our terrible Australian roads, but nothing we could not fix and adjust. We love it, the horses travel many, many miles in it and always arrive very happy.
Anyway, they have just done an article about it in the May issue of our Australian Horse Deals magazine. We explained we purchased it from you guys at Dixie Horse and Mule Co and how great you were to deal with. I have had over 20 phone calls since the article came out, from other horse exhibitors across Australia asking about you guys.
I have attached the article in case you receive an influx of enquiries from Australians wanting to know about goosenecks to Australia. If you end up having Australian wanting to export goosenecks, we are happy to give you the details of export agents etc to pass onto anyone else that wants to export one of your goosenecks to Oz.
We cannot speak highly enough of our experience with you at DHMCo.
Kind regards
Melody Harris
Australia

Hi Mike, I wanted to let you know we made it home with the trailer just fine. I also want you to know that we drove away from there with complete satisfaction. I have never been so confident after purchasing something in my life. I know by the work we saw the crew doing that this trailer will meet all my expectations.
The entire team at Dixie Horse and Mule made us feel welcome the minute we stepped out of the truck. The maintenance crew you have went above and beyond while we were waiting.
There is no doubt I will be back for my next trailer and I know the recommendations my mom and I give will be numerous.

Thanks again,

Roxanne Chisolm
Lexington, MS

I just wanted to thank you all so very much for making my trailer purchase go so well.

I bought the 2005 Exiss with living quarters and COULD NOT BE HAPPIER with my purchase.

The entire team was fantastic, and a special thank you goes out to Tyler Enfinger and Keaton Daw for all their help above and beyond the call of duty!

It was a long trip down there from my little town of Fair Play, SC but was so very worth it.

Also, thank you all for the cookies I received in the mail Saturday. I will probably put on 5 pounds but that will also be worth it!!!

I will sing your praises for many years to come..

Debra G. Menting
Fair Play, SC

Ms Cindy,

I want to take this time to tell you so you can let EVERYONE know how much of a PURE PLEASURE that this ENTIRE BUYING experience has been for me. From the first visit to your AWESOME WEBSITE, my phone call to Dan and then dealing with the F and I LADIES . All I can say is WOW I am blown away and haven't even had the honor nor pleasure to meet anyone yet.

You can count on me advertising your company, I am one of those guys that will tell everyone no matter what. As I told you earlier today I spoke with the Bison factory direct, even though a few of my friends had already highly recommended Dixie Horse and Mule Company to me as well. Wanted to see from their side what and how they felt your company fit into the big picture and wasn't surprised with the reviews that they paid to your firm. But the other thing that really impressed me, I was instantly treated by them as well as part of The Family and that means the world to me. I am in the retail business as well and strive everyday to be at that level of everyone I have encountered with this purchase.

Plus the real key factor that I would like each and every one of you to know. I am not the horse person or persons in the family, the ladies are the riders. My wife Silvia of over 33 years is actually going to be the proud owner of this new trailer, I might get invited to tag along as the driver some day LOL

In closing I want wish everyone at DIXIE HORSE and MULE COMPANY a very Merry Christmas and a healthy and happy New Year.

If you would like to use this in any way, shape or form you have my permission to do so.


THANK YOU / THANK YOU !!!!!!!!!!!!!!!!!!!!!!!!!!

Keith A Roberts posted on Dixie Horse and Mule Co.'s timeline

These are the only people you ever need to talk to about purchasing a horse trailer. You can read my entire review on their webpage. But I can honestly say from the first phone call to Dan to actually picing up the trailer on 12/28/2012 it was nothing short of AMAZING. Each and every step was a pure joy, I wish I could remember each and everyones name to list them here, but Dan, Cindy, Pricilla, Mike and the rest. And this is coming from a NON - HORSE person. The ladies in the family are the riders, I might get invited to be a driver some day. LOL!!!! We picked up a 2013 Bison Trail Express 8310GLQ and I requested a surprise for my wife Silvia due to this was a birthday present. I was so impressed on the presentation they provided for her upon our arrival. A few of my friends recommended them as did the BISON FACTORY as well themselves. And I cannot say enough GREAT things about all of them. Except THANK THANK THANK YOU from the bottom of our hearts. You all are AWESOME !!!!!!!!!!!!!!!!!!!!!!!!!!1



Keith A. Roberts
Clarksville, Tennessee

I just wanted to take a moment and let you know how great Brooks has been. I purchased my Bison 1 year ago, and while everything was explained to me at pickup, I just can't remember it all! I have had several questions, and Brooks is always quick to respond to my emails and/or call me back with answers. I have even called Brooks while camping with a problem, and he is always so patient and willing do to anything within his ability to help.

Brooks is a true asset to your Company. He gives true meaning to the after the sale service.

Thanks and happy holidays to all!

Michele Parten

Hi Dan!
Loving my trailer! Deb and I used them on a trail ride the day after I got it but have been to busy since :-. So glad you all could help my friend Donna get a new LQ! I'll send everyone I can find needing a new trailer to you! Have a Happy Thanksgiving!

Kimberly Stephenson
Birmingham, AL

Thank you don and Eric! We are very pleased with our trailer so far. And have told several ppl to shop dhmco for a trailer! And now we'll tell about the great service and how easy it is to wk with bison!

Chris Goad
Dexter, KY

I would like to express my thanks for the awesome experience of buying a horse trailer from your company. You were always ready and willing to answer my numerous questions and I appreciate your quick responses to my requests. Cindy knows her stuff and was able to help figure out the financial side of the purchase. Phillip is absolutely phenomenal and really knows his trailers. He took the time to show me how everything works and made sure I didn't have any questions even after he drove for four hours. His professionalism and ease of conversation was very refreshing. If all of your drivers are half as good as Phillip, your business from the delivery point of things is in excellent hands.

Thank you for a great experience, it is fantastic to know there are still people and companies out there where you can buy things unseen and not get taken for all of your money. It has been a pleasure dealing with your company and your company has earned our life long business.

Johnny Rapier
Warner Robbins, GA