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Dixie Horse & Mule Co. Testimonials

Testimonials

We work hard to provide the best customer service before, during, and after your purchase. References are available, just ask!
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I just wanted to send an email and let you all know how pleased I am with my recent purchase with you. I had Keaton as my salesman and he went above and beyond my expectations. I traded in a LQ trailer that I purchased new a few years ago here in Cabot, Arkansas. I had a few issues with it the first time we took it out and it was just because it wasn't looked over before it left the dealership. Nothing major, just a couple of things not hooked up and tested which made for a not-so-good first experience.

I took my new trailer out for the first time this past weekend that I recently purchased from DHMCO and everything worked perfectly. I was surprised that not only was everything in working order, you guys gave us a bucket with extra necessities in it rv toilet paper, water hose, sewer drain hose etc.. Also to my surprise, I went to fill the propane tanks prior to our trip and they were both full as well. This trailer came from you guys ready to load up the horses and leave on a trip. It doesn't get much better than that.

Everything from the first call in to ask about the trailer, to the price negotiation on my trade, finance dealing with Cynthia and Jessica and setting up the delivery was pleasant and simple. Not only was everything smooth and painless, you guys beat my local dealership in Arkansas and another in TX on price and my trade in value.

Anyone that I talk to from now on that asks me about buying a trailer, I will tell them to give you guys a shot at their business.

I never usually take the time to send praises but I highly recommend DHMCO for anyone that is considering purchasing a horse trailer.


Sincerely,

Justin West

Stuttgart, AR
Id like to let you guys know that over the years Ive bought plenty of vehicles, trailers, etc., from plenty of places of business and by far and away your business is the best place Ive ever dealt with. Everyone from your sales department through your finance department and service department were exceptional! Big shout out to Mike in the sales department, Michael and Marcus in the service department and a really big thanks to Cynthia and Priscilla in the finance department. Everyone I dealt with was fantastic! If and when I ever need another trailer I will definitely come by to Dixie Trailers!

Thank You So Much!

Kevin Brill
Just thought we would drop a line and let DHMCO know how happy we are after buying the 1999 sundowner from you all. Can't say enough about how we were taken care of and the outstanding service provided, over and beyond! Including before picture to jog memory of what we bought, and after picture showing the trailer now! Again thank you everyone in the company for working with us.

Wesley Hill
JT,
We love our new trailer. Best thing we every did was to deal with you and Dixie Trailers!!
Couldnt be happier!
We have talked you up in Ohio-well send all our friends your way!!
Elizabeth and Steve Williams
Id like to let you guys know that over the years Ive bought plenty of vehicles, trailers, etc., from plenty of places of business and by far and away your business is the best place Ive ever dealt with. Everyone from your sales department through your finance department and service department were exceptional! Big shout out to Mike in the sales department, Michael and Marcus in the service department and a really big thanks to Cynthia and Priscilla in the finance department. Everyone I dealt with was fantastic! If and when I ever need another trailer I will definitely come by to Dixie Trailers!





Thank You So Much!



Kevin Brill
Good morning. I recently had purchased my 3rd horse trailer from your establishment and being a small business owner myself understand how important customer service can be. Having said that I would like you to know that Michael and your service crew go above and beyond. I am highly impressed with their desire to please the customer. You dont find that much these days. They are very accommodating to say the least. Just wanted to let you know. They deserve a pat on the back, recognition for a job well done. Thanks and have a great day. Rhonda Steele
Good Afternoon Mrs. Cindy,




I just wanted to shoot you an email and let you know that I appreciate everything that you all at DHMC did for Andrew and myself. This was the best buying experience that I have ever had. The process was so easy, the people there were so helpful Saturday, and on top of everything, also very quick to answer any questions that we had. I hate that we did not get to meet you but thank you for everything that you did for us also!




I would/will do business with you all again and will highly recommend DHMC to anyone that I hear looking to purchase a trailer.







We were very pleased with the overall experience and very satisfied with the trailer, of course.

Thanks!

-Heather
Mike,




This is just a quick note to say thank you for working with us on the purchase of our new Lakota horse trailer. Once again, the customer service that we experience with Dixie Horse and Mule was top notch.




After a long road trip and many stops, we finally made it back home to Kansas last night. We had to detour around some heavy thunderstorms that were dumping baseball size hail, so it made our trip a little longer.




However, we made it home safely in one piece and no hail damage. Attached to this e-mail, is a picture that I took after pulling in to our driveway last night.




Thanks again!




-derek-




Derek and Brenda Welsh
Mike,




This is just a quick note to say thank you for working with us on the purchase of our new Lakota horse trailer. Once again, the customer service that we experience with Dixie Horse and Mule was top notch.




After a long road trip and many stops, we finally made it back home to Kansas last night. We had to detour around some heavy thunderstorms that were dumping baseball size hail, so it made our trip a little longer.




However, we made it home safely in one piece and no hail damage. Attached to this e-mail, is a picture that I took after pulling in to our driveway last night.




Thanks again!




-derek-




Derek and Brenda Welsh
Congrats! You got a 5-star review on Google:



"I picked up my trailer yesterday and I can say without a doubt that it was the most pleasant..."


Reviewed by
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