Don:
You and I first spoke on July 5th and you used the phrase earn your business. I heard that phrase again several times during the sales process and made a mental note of that commitment.
Well, your organization not only earned my business, but your attention to details, the quick delivery my trailer, and your prompt follow-up on a very slight problem was over and above my expectation. A great job.
Thank you for a very positive sales experience and feel free to use me as a reference anytime.
Cordially,
Gary Wiles
Edgewood, NM