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Dixie Horse & Mule Co. Testimonials

Testimonials

We work hard to provide the best customer service before, during, and after your purchase. References are available, just ask!
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We had been searching for a medium duty truck to pull our extremely heavy 5th wheel thru the mountains and beyond as future 'full time' RVer's. After extensive research including RV blogs, truck drivers and 'big rig' repair shops we felt prepared to make a purchase. We kept a close watch on the DHM&Truck website for several weeks until we saw the truck we wanted. I immediately called the salesman, Rodney he's great! and placed a 'hold' on the truck. We knew it was going to be a long and hard drive straight there from the Houston area and back hm in one weekend but it was well worth every mile!!!! Rodney was very quick to respond to each txt msg I sent before hand including a request for bck seat measurements for 'doggie' seat covers. The request probably made him him scratch his head but he sent very specific measurements. The website pics were very detailed and we were so grateful when we found there were no 'surprises'. We had a huge grin on our faces when we left and turned heads for all the right reasons at gas stations. People would even come over to admire the truck. We are so very very pleased with our purchase and the experience working w Rodney @ DHM&Truck. We HIGHLY recommend them to anyone!!!!

Steve and Dianne M.

Willis, Tx
I want to say thank you for all of yalls help this was mine and my wifes first trailer and we really enjoyed the buying experience and customer service out of a 1 to 10 i give ya 100 thanks for the quick response and me and my wife rebecca look foward to doing more business with yal along the way.

Jackie Frederick
I appreciated all the research and help that you offered in getting my Lakota trailer in for repair of the E1 code on the Heating and A/C system. I ended up talking with Michael from DHMCO and explained the delay for repairs here in the Crestview area and he offered to make time for me to come up to DHMCO in Newton, Alabama this past Monday 6/12/2017 and have a look at it. I arrived at 0755 and Michael and his technicians greeted me and immediately put my trailer into the shop and troubleshot and repaired the problem within 2 hours.It gave me time to chat with Dan Byers my salesman for my last 3 purchases, and to get better aquainted with the maintenace staff. Bottom line is it was worth the 4 hour round trip, and the entire staff at DHMCO are the greatest and most professional folks in the industry.
Richard Pinkowski
I appreciated all the research and help that you offered in getting my Lakota trailer in for repair of the E1 code on the Heating and A/C system. I ended up talking with Michael from DHMCO and explained the delay for repairs here in the Crestview area and he offered to make time for me to come up to DHMCO in Newton, Alabama this past Monday 6/12/2017 and have a look at it. I arrived at 0755 and Michael and his technicians greeted me and immediately put my trailer into the shop and troubleshot and repaired the problem within 2 hours.It gave me time to chat with Dan Byers my salesman for my last 3 purchases, and to get better aquainted with the maintenace staff. Bottom line is it was worth the 4 hour round trip, and the entire staff at DHMCO are the greatest and most professional folks in the industry.
Gary
I just wanted to give a big shout out to your service department. What a great crew you have!

Jan Tabor
Mike, Michael, Cynthia and the entire crew and staff,

We just wanted to let you know how much we appreciated your hospitality the Friday that we came to pick a trailer and to let you know how much we love the trailer.

From the time we pulled on the lot we were treated like we were appreciated. There are so many trailers to choose from we had been going over them online for about a week and had the list narrowed down to 4 we thought we would like.



Mike was with a customer, but we were asked if we knew what we wanted and we said that it was a Lakotas that we were interested in so we were pointed in the right direction to go look. It was awesome to be able to walk up, look in and check it out without high pressure sales tactics.



The walk thru performed by the service department makes a difference, and I am sure that it prevents many a small problem from becoming major. The walk-thru with the customer is great also to make sure that how everything works is understood.



It was great to go camping in it this weekend for the first time. It is rare to take a new trailer out and everything be 100% as it should. We so enjoyed the trip with no problems and just being able to ride and come back and relax without that uptight feeling you get when your new purchase is frustrating you.



We will recommend you over and over!



Thanks again,

Barbara and George Martin
Mr Don
I am headed for nc Mtns today.
I am going to sleep tonight in my new trailer.
I am 57 years old , I have paid for several new trailers , I am never have met a finer group of folks than you all.
I thank you for that.
I will praise you all above anybody I have ever done bussiness with!!!!!
All of your people know how to treat folks like they appreciate them.
Thanks again
Marshall
Cindy:

I just wanted to say thank you very much for the hard work you put into my application. It seems that what you do would be one of the less appreciated compared to the salespeople but I wanted to let you know that I am truly appreciative that you took the time to make this happen. Without your hard work I know it would not be possible for me to acquire my first horse trailer. Know I can return the favors to my friends lol. Have a truly blessed day and can I tell you I am seriously pumped.

Dawn Vannoy
Thanks Michael, Mr. Don,Keaton, Ms. Cindy for all your help !!

This is why I always recommend Dixie Horse and Mule Co. !!!! Why I sent my good friend Johnny Haskins from Douglas Ga to buy a trailer from you guy's !! I understand that you are not obligated to do this but are willing to do the right thing and I appreciate that !! LAKOTA should be proud to have Dixie Horse and Mule co. as a dealer for their product !! Good people with customer service that is second to none !!


I also run a Truck Leasing co and it's hard for me to get away right now, it's our busiest time of the year . With that being said would it be possible for you to ship the fenders to me and I will install them ? I would be glad to pay for the shipping if I need to ?

Thanks
DAVID BARTON
MACON SERVICE MGR
INTERSTATE NATIONALEASE,INC
Good morning
Just wanted to let you know that I got the remote yesterday. Thank you for getting it to me.

We have camped the last 2 weekends and are really enjoying our Laredo. Everything works great!

Thanks again for everything you have done. Bison certainly stands behind their products and you can bet that when somebody asks us how we like it we a going to have very favorable things to say. You are partnered with a great company in Dixie Horse and Mule!

Thanks again,
Bill Cromartie
Tallahassee,FL

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