What Our Customers Say...Good Morning Mr. Don
My name is Denise McAnally and I just purchased a 2012 Bison Trailer. I just wanted to let you know how much we appreciate Cindy and Mike! They went out of their way to make sure our purchase was not only what we wanted but also a extremely enjoyable experience. Cindy spoke with me numerous times, even took a call at 9:30 on a Friday night, to insure I understood my paperwork and that I was comfortable with everything and made sure I was offered all warranties and advantages that your company offers. Mike has to be one of the BEST salesmen I have ever dealt with! He stayed on the phone with me for three days ,day and night, working with us and answering every question we had. He even came out on his day off on a holiday weekend to meet us at your lot so that we could pick up our purchase just because that made things easiest for us. Please understand why all of this means so much to us. We live in New Iberia, Louisiana which is about a 9 hour drive to your lot. We contacted numerous dealers and sellers over the last year trying to find a new trailer, three of which were during this last past week. No one, even the local dealers in our area, were willing to work with us like Mike! I had begun to view trailer salesman like I do car salesman, just out for the money. Until I met Mike and Cindy. They really care about people and treated us like we were more than a commission check!!!!!!
When a company is interested in making the customer happy and building a relationship with their customers that is when you have a successful business! I will recommend Dixie Horse and Mule to anyone looking to buy horse trailers. Not only did we get a great product but more importantly we received two friends!
Just my suggestion but I would strongly consider giving them raises..they deserve it and so much more!!!
Thanks you so much for your time